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What Our Customers Say – don’t just take our word for it

Real customers – real opinions on our service. These comments are either taken from independent online reviews via our Facebook page or from letters and emails that are viewable at our office.

Been with them for 14 years. Just upgraded our existing system. We got the kit we wanted at the price quoted, no sales patter, very knowledgeable.
 George called out of hours to assist with our work commitments. Brilliant firm to deal with.
Jim Rutherford via Facebook

Extremely happy with our new alarm feel very safe now. From the consultation with Gary and his colleague (sorry can’t remember his name), to the installation by Thomas was first class.
All the guys were polite and explained everything to us step by step. Thomas made sure I was happy where everything was being fitted before he started the job and cracked on with it. He was very conscientious and he made sure everything was tidied up behind him. Makes a refreshing change to have a cheerful workman in the house too. 
We initially signed up with ADT and cancelled when we realised we were getting a better service and a better system from Contact Security.
Would highly recommend this company to my family and friends.
Hazel Crawford via Facebook

Had our system fitted today by Thomas who was great from start to finish. Explained everything he was proposing to do and carried out an excellent job, even getting the hoover out to clean up the very small mess when fitting the keypad to the wall. Everything was explained well on how the system works and very happy with it all. I have already recommended the company to my pal who was enquiring about a security system. Great job.
Dougie Henderson via Facebook

We had our alarm fitted a few months ago. I could not be happier with the service provided by Contact Security Services. Everything from consultation right through to installation was 5* not one bit of mess and we now have peace of mind that our home is even more safe and secure. We will be sure to recommend to all of our friends and family. Great work guys!
Carly Fagan via Facebook

We had a break-in at our main warehouse and a lot of high-value materials were stolen. It tuned out to have been organised by a member of staff. We installed an Access Control system from Contact Security as well as a remotely monitored CCTV system and a monitored alarm system. We are delighted at the capabilities of the systems as well as the ease of use. All work was carried out to the highest standard and the cost was very reasonable too. I would certainly recommend your Contact Security to anyone.
Mr Gordon Boyd, Boyd & Sons, Glasgow

I have four retail units and have suffered several break-ins over the last 6 months. I was advised to install monitored alarms and found the deal offered from your company to be a lot cheaper than the three other companies I received quotes from. The installations went really smoothly and the alarms system is much easier to use than my old ones (which were all different!). The best bit so far though has been that we’ve had no false alarms during the night. Absolutely brilliant.
Mr D. Kahn, Bellshill, Lanarkshire

We had our system fitted today by Tommy, FANTASTIC service from start to finish. We previously had an ADT Alarm System but this new system requires no wires and what a difference during installation, NO MESS! I would highly recommend Contact Security Services.
Simon Ballantyne via Facebook

I had my alarm system fitted yesterday & my mum had hers fitted about a month ago. Cannot fault this company, from consultation to installation the guys were bang on, very professional.
Engineer Thomas/Tommy (who also installed my mum’s alarm) explained what he was going to do, gave advice, cleaned and tidied up. No mess. We feel safe and secure and now we can get a good nights sleep after a spate of break-ins around our area since your install.
Definitely recommend this company to my friends & family.
John TY Yip via Facebook

Had our alarm system installed yesterday and were absolutely delighted with the service. At the initial consultation, our requirements were listened to and the recommendations made were exactly what we wanted. Thomas (Installation engineer) explained what he was going to do before starting the work and made sure that we were completely happy. Installation was quick, the whole system was demonstrated and all of our questions were answered. Thomas did his own clean up too….you wouldn’t have known he had been here when he left! The system is brilliant And so easy to use. We are really impressed and feel very safe. Thank you!
Carole Anne Denholm via Facebook

We moved into our new home and had contact security booked in the same week to install our alarm. Thomas who fitted our alarm was fantastic, he explained everything he was doing to both myself and my three-year-old son, who asked him more questions than I did. Thomas then gave us a demonstration and finally cleaned and hoovered up after himself! Such a lovely and professional service all round!! Would highly recommend, the alarm itself is very easy to use too!
Michelle Doherty via Facebook

Within a fortnight of contacting Contact, we have a home alarm system installed and working beautifully — at a frankly brilliant price, especially considering our house has some odd open-plan elements that required a bit of clever thinking by George and his team. Every aspect of the process, from the initial phone call through to the quality of the installation (no mess whatsoever), has been first-class: we are incredibly impressed. Thank you George, Tommy and Theresa: we feel looked-after and secure.
Simon Stuart via Facebook

My home was broken into while I was at work. I had a standard alarm that rang out but nobody seemed to pay any attention to it. The burglars got away with a lot of stuff that we can never replace. We’ve now had a monitored alarm system installed which has given me a lot of my peace of mind back. I only wish I had done it earlier… The system Contact Security fitted works really well and is easy to use too.”
Karen Shannon, Wishaw, Lanarkshire

I am absolutely delighted with the service I received from Contact Security. The alarm was installed quickly and with no mess at all. We have a caravan and use it most weekends over the summer period and I feel much better about leaving my home empty during this period as I know it’s being monitored for us. That peace of mind really is worth every penny.”
Mrs C. L. Duffy, Hamilton, Lanarkshire


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